Refund Policy

We get it. Sometimes that “miracle sleep sack” turns out to be just a regular sack. Or your baby decided they hate the color green this week. Or the dog ate the pacifier clip (we’ve been there).

You can return most unused items within 30 days for a full refund – minus shipping. Just make sure they’re still clean. We don’t want your blowout souvenirs, thank you very much.

How to return:

1. Email us at returns@[yourstore].com with your order number and a reason (even if it’s “baby cried when they saw it” – valid).

2. We’ll send you a return label (cost deducted from refund unless the mistake was ours).

3. Pack it up, slap on the label, and drop it off. No need to recite a poem or sacrifice a pacifier.

Exceptions:

• Used bibs with crusty sweet potato? Keep ’em. We’ll send you a discount on your next order instead.

• Sleep sacks that smell like midnight terror? Please don’t send those back.

• Changing pad covers that have witnessed a blowout of epic proportions? Burn them (responsibly) and send us a photo. We’ll refund you anyway.

Damaged or wrong item?
Our bad. We’ll send a replacement or refund you fully – plus a little apology treat (digital high-five or a discount code). Email us within 7 days with a photo of the oopsie.

Refunds timeline:
Once we receive the return, we’ll process within 5 business days. Your bank might take another few days – they’re not as fast as a toddler chasing an ice cream truck.

Final note:
We’d rather make you happy than argue over a bib. So if you’re unhappy for any reason – even just a bad day – reach out. We’ll figure it out. Because parenting is hard enough without return policy drama.

Now go clean that high chair. Or don’t. We won’t tell.